We live in a time when the President of the United States can instantly deliver a message to almost 50 million viewers using Twitter, news agencies race each other to see who can break news faster, regardless of the validity, and false claims can go viral and wreak havoc in a matter of minutes. This haphazardness of news and information has led to an era in which it is some how not that strange for public leaders to be arguing about the subjectivity of facts.
This is why it was a relief to read about a team of astronomers from Arizona State University and MIT which spent two years double-checking data which would indicate a huge scientific discovery. It was shocking to me that the team’s immediate reaction was not excitement, but skepticism.
Skepticism, in my opinion, ought to be anyone’s first reaction to news, especially news which is surprising or currently breaking. Because of platforms like social media, where information is reproduced and spread at lightning-fast rates, a dangerous climate has formed of click-bait articles and misleading titles. It has even recently been discovered that on Twitter, false news spreads faster than true news.
Because of this, it is paramount to the success of the modern public relations professional to fact-check and research before relaying information to the public. Ironically, in this day and age, the back lash for being exposed for spreading false information tends to be extremely harsh.
As the team of researchers proved with its extensive fact-checking, true news can still be exciting. When thinking ahead to how I might ensure my client is informative as well as entertaining, there are a few strategies that come to mind. One of them is to lower the frequency of news, as conserving news releases may preserve the luster and excitement of the news itself. Furthermore, there are tactics that I can adopt such as using info graphics and social media tools to remain compelling.
While public relations professionals need to respond quickly, the truth is more important than a race for ‘shares’ and ‘likes’.